How To Fix LSO_CORRESPONDENCE508 - Sender name is blank

LSO_CORRESPONDENCE508 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 508

• Message text: Sender name is blank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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LSO_CORRESPONDENCE508 - Details

• The SAP error message LSO_CORRESPONDENCE508 with the description "Sender name is blank" typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the configuration of the correspondence settings, particularly when sending emails or notifications related to learning events.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Sender Information: The sender's name or email address is not configured in the system. This can happen if the sender details are not maintained in the relevant configuration settings.
  Incorrect Configuration: The settings for the correspondence type may not be properly configured, leading to the absence of sender information.
  User Profile Issues: The user profile of the sender may not have the necessary details filled out, such as the name or email address.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Sender Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to SAP Learning Solution > Correspondence