How To Fix LSO_CORRESPONDENCE505 - &1 output is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 505

• Message text: &1 output is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_CORRESPONDENCE505 - &1 output is not supported ?

  The SAP error message LSO_CORRESPONDENCE505 indicates that the output format specified for a correspondence document is not supported. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to generate or print correspondence documents, such as certificates or notifications.
  Cause:
  
  Unsupported Output Format: The output format specified in the system settings or in the document configuration is not supported by the system. This could be due to an incorrect configuration or an unsupported file type.
  Missing Output Type: The output type for the correspondence may not be defined correctly in the system.
  Configuration Issues: There may be issues with the configuration of the output determination procedure or the associated forms.
  Authorization Issues: The user may not have the necessary authorizations to generate the output in the specified format.
  
  Solution:
  
  Check Output Format: Verify the output format specified in the correspondence settings. Ensure that it is a supported format (e.g., PDF, Word).
  Review Output Type Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for Learning Solution.
  Check the output types defined for correspondence and ensure they are correctly set up.
  
  
  Form Configuration: Ensure that the forms associated with the output type are correctly configured and activated. You can check this in transaction SFP (Form Builder).
  Output Determination Procedure: Review the output determination procedure to ensure that it is correctly set up to handle the correspondence type you are trying to generate.
  User Authorizations: Check if the user has the necessary authorizations to generate the output. This can be done by reviewing the user's roles and authorizations in transaction SU01.
  Testing: After making any changes, test the output generation again to see if the issue is resolved.
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO: For configuration settings.
  SFP: For form management.
  SU01: For user management and authorization checks.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Learning Solution documentation for detailed information on output management and correspondence handling.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, or to reach out to SAP support for assistance.