How To Fix LSO_CORRESPONDENCE505 - &1 output is not supported

LSO_CORRESPONDENCE505 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 505

• Message text: &1 output is not supported

Self-Explanatory Message

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LSO_CORRESPONDENCE505 - Details

• The SAP error message LSO_CORRESPONDENCE505 indicates that the output format specified for a correspondence document is not supported. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to generate or print correspondence documents, such as certificates or notifications.
  
  Cause:
  
  Unsupported Output Format: The output format specified in the system settings or in the document configuration is not supported by the system. This could be due to an incorrect configuration or an unsupported file type.
  Missing Output Type: The output type for the correspondence may not be defined correctly in the system.
  
  Configuration Issues: There may be issues with the configuration of the output determination procedure or the associated forms.
  Authorization Issues: The user may not have the necessary authorizations to generate the output in the specified format.
  
  
  Solution:
  
  Check Output Format: Verify the output format specified in the correspondence settings. Ensure that it is a supported format (e.g., PDF, Word).
  Review Output Type