How To Fix LSO_CORRESPONDENCE504 - Correspondence request &1 was not found; output will be cancelled

LSO_CORRESPONDENCE504 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 504

• Message text: Correspondence request &1 was not found; output will be cancelled

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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LSO_CORRESPONDENCE504 - Details

• The SAP error message LSO_CORRESPONDENCE504 indicates that a correspondence request (identified by the number &1) could not be found, leading to the cancellation of the output. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to generate or process correspondence outputs, such as notifications or confirmations related to training events.
  Causes:
  
  Non-existent Correspondence Request: The specified correspondence request number does not exist in the system. This could be due to a typo or because the request was never created.
  Deletion of Request: The correspondence request may have been deleted or not saved properly.
  Authorization Issues: The user may not have the necessary authorizations to access the correspondence request.
  
  Configuration Issues: There may be issues with the configuration of the correspondence types or output settings in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from locating the correspondence request.
  
  Solutions:
  
  Verify the Request Number: Check the