How To Fix LSO_CORRESPONDENCE006 - Correspondence request &1 does not contain a valid recipient

LSO_CORRESPONDENCE006 - Overview

• Message type: E = Error

• Message class: LSO_CORRESPONDENCE - Correspondence Messages

• Message number: 006

• Message text: Correspondence request &1 does not contain a valid recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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LSO_CORRESPONDENCE006 - Details

• The SAP error message LSO_CORRESPONDENCE006 indicates that a correspondence request does not contain a valid recipient. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to send correspondence related to learning events, such as notifications or confirmations.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Recipient Data: The correspondence request may not have a valid recipient assigned. This could be due to missing or incorrect data in the user profile or the correspondence request itself.
  
  
  Incorrect Configuration: The configuration settings for correspondence in the SAP Learning Solution may not be set up correctly, leading to issues in identifying valid recipients.
  
  
  Inactive or Invalid User: The recipient may be inactive or not exist in the system, which would prevent the correspondence from being sent.
  
  
  Authorization Issues: The user attempting to send the correspondence may not have the necessary authorizations to access the recipient's data.
  
  
  
  Solution:
  To resolve the error, you can