How To Fix LSO_COLLABORATION216 - Collaboration Room &1 is in use by &2 &3; no exclusive use

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_COLLABORATION - Integration SAP Learning Solution => Collaboration Room

• Message number: 216

• Message text: Collaboration Room &1 is in use by &2 &3; no exclusive use

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_COLLABORATION216 - Collaboration Room &1 is in use by &2 &3; no exclusive use ?

  The SAP error message LSO_COLLABORATION216 indicates that a collaboration room (a virtual space for collaboration in SAP Learning Solution) is currently in use by another user or process, and therefore, exclusive access cannot be granted to the user trying to access it. This can happen in scenarios where multiple users are trying to access or modify the same collaboration room simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently using the collaboration room, which prevents exclusive access.
  Session Lock: The collaboration room may be locked due to an ongoing session or activity by another user.
  System Configuration: The system may be configured to allow only one user at a time in certain collaboration rooms.
  
  Solution:
  
  Wait and Retry: If another user is using the collaboration room, wait for them to finish and then try accessing it again.
  Check Active Sessions: If you have access to system administration tools, check for active sessions in the collaboration room and see if you can identify the user who is currently using it.
  Contact the User: If possible, contact the user who is currently in the collaboration room to see if they can finish their work or release the room for your use.
  System Configuration Review: If this issue occurs frequently, consider reviewing the system configuration to see if adjustments can be made to allow for multiple users or to better manage access to collaboration rooms.
  Consult Documentation: Refer to SAP documentation or support for specific configurations related to collaboration rooms in your version of SAP Learning Solution.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that user roles and permissions are correctly set up for accessing collaboration rooms.
  Collaboration Room Settings: Review the settings of the collaboration room to understand its access policies and restrictions.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.