How To Fix LSO_COLLABORATION215 - Collaboration Room &1 is used exclusively by &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO_COLLABORATION - Integration SAP Learning Solution => Collaboration Room

• Message number: 215

• Message text: Collaboration Room &1 is used exclusively by &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO_COLLABORATION215 - Collaboration Room &1 is used exclusively by &2 &3 ?

  The SAP error message LSO_COLLABORATION215 indicates that a specific collaboration room (identified by &1) is currently being used exclusively by a particular user or group (identified by &2 &3). This typically occurs in the context of SAP Learning Solution (LSO) when trying to access or modify a collaboration room that is locked for exclusive use.
  Cause:
  
  Exclusive Lock: The collaboration room is locked for exclusive use by another user or group. This means that the current user does not have the necessary permissions to access or modify the room.
  User Permissions: The user attempting to access the room may not have the required permissions or roles assigned to them to access the collaboration room.
  Session Issues: Sometimes, a session may not have been properly closed, leading to a lock on the collaboration room.
  
  Solution:
  
  Check User Access: Verify if the user trying to access the collaboration room has the necessary permissions. If not, you may need to adjust the user roles or permissions in the SAP system.
  Contact the Exclusive User: If the room is locked by another user, you may need to contact that user (identified by &2 &3) to see if they can release the lock or if they are done using the room.
  Wait for Release: If the collaboration room is being used for a specific task, you may need to wait until the other user has finished their work and released the lock.
  System Administrator Intervention: If the lock seems to be persistent and there is no clear reason for it, a system administrator may need to intervene to release the lock or investigate further.
  Check for Session Issues: Ensure that there are no lingering sessions that might be causing the lock. Logging out and back in may help in some cases.
  
  Related Information:
  
  Collaboration Rooms: These are typically used in SAP LSO for group learning, discussions, and sharing resources among users.
  User Roles: Ensure that users have the correct roles assigned in the SAP system to access collaboration rooms.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.