How To Fix LSO864 - Position the cursor over the course program

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 864

• Message text: Position the cursor over the course program

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO864 - Position the cursor over the course program ?

  The SAP error message LSO864, which states "Position the cursor over the course program," typically occurs in the context of the SAP Learning Solution (LSO) module. This error indicates that the system expects the user to select or highlight a specific course program before proceeding with an action.
  Cause:
  The error is usually caused by one of the following reasons:
  
  No Course Program Selected: The user has not selected a course program in the relevant screen or transaction.
  Incorrect Navigation: The user may have navigated to a screen that requires a course program to be selected but has not done so.
  User Permissions: The user may not have the necessary permissions to view or select course programs.
  
  Solution:
  To resolve the LSO864 error, you can follow these steps:
  
  
  Select a Course Program:
  
  Navigate to the relevant screen where the error occurred.
  Ensure that you have selected a course program by clicking on it or positioning the cursor over it as instructed by the error message.
  
  
  
  Check Navigation:
  
  Make sure you are in the correct transaction or screen that allows you to select a course program.
  If you are unsure, refer to the documentation or help resources for the specific transaction you are using.
  
  
  
  Review User Permissions:
  
  If you believe you should have access to the course programs but are still encountering the error, check with your SAP administrator to ensure that your user role has the necessary permissions to view and select course programs.
  
  
  
  Refresh the Screen:
  
  Sometimes, simply refreshing the screen or logging out and back into the system can resolve temporary glitches.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or help resources specific to the Learning Solution module for further guidance.
  
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This module is designed for managing training and development within organizations, including course management, participant management, and reporting.
  SAP Notes and Support: If you continue to experience issues, consider searching for SAP Notes related to LSO864 in the SAP Support Portal, as there may be specific patches or updates that address this error.
  User Training: Ensure that users are adequately trained on how to navigate the Learning Solution module to minimize errors related to course program selection.
  
  If you have further questions or need additional assistance, feel free to ask!