How To Fix LSO786 - You cannot appraise waiting list bookings

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 786

• Message text: You cannot appraise waiting list bookings

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO786 - You cannot appraise waiting list bookings ?

  The SAP error message LSO786 ("You cannot appraise waiting list bookings") typically occurs in the context of SAP Learning Solution (LSO) when you attempt to perform an appraisal or evaluation on a booking that is on a waiting list. This error indicates that the system does not allow appraisals for bookings that are not confirmed or are still pending.
  Cause:
  The primary cause of this error is that the booking in question is in a "waiting list" status. In SAP LSO, when a participant registers for a course that is full, they may be placed on a waiting list. Since these bookings are not confirmed, the system restricts any appraisal actions on them.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Booking Status: Verify the status of the booking. If it is on the waiting list, you will need to wait until the participant is moved from the waiting list to a confirmed status.
  
  
  Confirm Booking: If possible, confirm the booking for the participant. This may involve checking the course capacity and ensuring that there is an available spot for the participant.
  
  
  Communicate with Participants: If the participant cannot be moved from the waiting list, communicate with them regarding their status and any potential next steps.
  
  
  Review Course Settings: Ensure that the course settings allow for sufficient capacity and that the waiting list functionality is configured correctly.
  
  
  Use Alternative Evaluation Methods: If you need to evaluate the participant's performance or learning outcomes, consider using alternative methods that do not rely on the booking status.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Learning Solution for more detailed information on managing bookings and appraisals.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  By following these steps, you should be able to address the LSO786 error and manage bookings effectively within the SAP Learning Solution.