How To Fix LSO639 - The minimum license period of &1 days was not reached

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 639

• Message text: The minimum license period of &1 days was not reached

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO639 - The minimum license period of &1 days was not reached ?

  The SAP error message LSO639 indicates that a user is attempting to access a Learning Solution (LSO) course or content that has a minimum license period requirement, which has not yet been met. This error typically arises in the context of SAP Learning Solution (LSO) when a user tries to access a course or content that they are not yet eligible to access due to licensing restrictions.
  Cause:
  The error occurs when:
  
  The user is trying to access a course or content that has a defined minimum license period (e.g., a course that can only be accessed after a certain number of days from the date of enrollment).
  The user has not waited long enough since their enrollment or the start date of the course to meet the minimum license period specified in the system.
  
  Solution:
  To resolve the LSO639 error, consider the following steps:
  
  
  Check License Period Settings: Review the course or content settings in the SAP Learning Solution to determine the minimum license period defined for that specific course. This can usually be found in the course configuration settings.
  
  
  Wait for the Required Period: If the user has not yet met the minimum license period, they will need to wait until the required number of days has passed since their enrollment or the course start date.
  
  
  Contact Administrator: If the user believes they should have access or if there is a discrepancy in the license period, they should contact their SAP system administrator or the person responsible for managing the Learning Solution. The administrator can check the configuration and make any necessary adjustments.
  
  
  Review User Enrollment: Ensure that the user is correctly enrolled in the course and that there are no issues with their user profile that might affect access.
  
  
  System Configuration: If you are an administrator, verify that the system configuration for the Learning Solution is set up correctly, including the license period settings for courses.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Learning Solution for detailed information on course configuration and licensing.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Support Tickets: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to address the LSO639 error and ensure that users can access the necessary learning content once the licensing requirements are met.