How To Fix LSO628 - Minimum completion time is longer than maximum completion time

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 628

• Message text: Minimum completion time is longer than maximum completion time

What causes this issue?

You specified a minimum completion time that is greater than the
maximum completion time defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the completion specifications.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO628 - Minimum completion time is longer than maximum completion time ?

  The SAP error message LSO628 ("Minimum completion time is longer than maximum completion time") typically occurs in the context of SAP Learning Solution (LSO) when there is a discrepancy in the configuration of the minimum and maximum completion times for a learning event or course.
  Cause:
  This error arises when the system detects that the minimum completion time set for a learning event is greater than the maximum completion time. This situation is logically inconsistent because the minimum time required to complete the event cannot exceed the maximum time allowed for completion.
  Solution:
  To resolve this error, you need to check and adjust the settings for the learning event or course in question. Here are the steps to do so:
  
  
  Access the Course Configuration:
  
  Go to the SAP Learning Solution (transaction code: LSO) and navigate to the course or learning event that is causing the error.
  
  
  
  Check Completion Times:
  
  Look for the fields related to "Minimum Completion Time" and "Maximum Completion Time." These are usually found in the course or event details under the "General Data" or "Completion" sections.
  
  
  
  Adjust the Values:
  
  Ensure that the value for "Minimum Completion Time" is less than or equal to the value for "Maximum Completion Time." If necessary, adjust the values accordingly.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the course or learning event.
  
  
  
  Test the Configuration:
  
  Try to execute the process again that led to the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for SAP Learning Solution for more detailed information on configuring courses and learning events.
  User Roles: Ensure that you have the necessary permissions to make changes to course configurations in SAP LSO.
  Consulting Support: If you are unable to resolve the issue or if the error persists after making adjustments, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the LSO628 error and ensure that the minimum and maximum completion times are set correctly for your learning events.