How To Fix LSO585 - Booking can only be made by the administrator now

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 585

• Message text: Booking can only be made by the administrator now

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO585 - Booking can only be made by the administrator now ?

  The SAP error message LSO585 ("Booking can only be made by the administrator now") typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to book a course or event that is currently restricted to administrative actions only. This restriction can be due to various reasons, such as the course being in a specific status or the booking period being closed.
  Causes:
  
  Course Status: The course may be in a status that does not allow bookings by regular users (e.g., "Closed" or "Completed").
  Booking Period: The booking period for the course may have ended, preventing any further bookings by users.
  User Permissions: The user may not have the necessary permissions to book the course, and only administrators are allowed to make bookings in this case.
  Configuration Settings: The system may be configured to allow only administrators to book certain types of courses or events.
  
  Solutions:
  
  Check Course Status: Verify the status of the course in the system. If it is closed or completed, you may need to reopen it or create a new instance of the course.
  Review Booking Period: Ensure that the booking period for the course is still open. If it has closed, you may need to extend the booking period or allow late bookings.
  User Permissions: Check the user roles and permissions to ensure that the user has the necessary rights to book the course. If not, you may need to adjust the user’s role or permissions.
  Contact Administrator: If you are not an administrator, contact your system administrator or the person responsible for managing the Learning Solution to assist with the booking.
  System Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system to ensure that they align with the desired booking processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  User Training: Ensure that users are trained on the booking process and understand the limitations and requirements for booking courses in the SAP Learning Solution.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with SAP support or your internal IT team for further assistance.