How To Fix LSO564 - Course cannot be historically recorded; curriculum participation exists

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 564

• Message text: Course cannot be historically recorded; curriculum participation exists

What causes this issue?

There are participants that were booked for a curriculum or that can
only be followed up as part of the curriculum. The system will create a
list of these bookings and skip them during follow-up processing.
If you want to historically record this course, you must follow up
these bookings as well.

System Response

The system removes the historical record flag.

How to fix this error?

To see what curricula still need to be followed up, refer to the list
of skipped participants. Follow up these curricula. You can then
historically record this course.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO564 - Course cannot be historically recorded; curriculum participation exists ?

  The SAP error message LSO564 indicates that a course cannot be historically recorded because there is existing curriculum participation for the user. This typically occurs in the context of SAP Learning Solution (LSO) when trying to record attendance or completion for a course that is part of a curriculum that the user is already enrolled in.
  Cause:
  The error arises due to the following reasons:
  
  Curriculum Participation: The user is enrolled in a curriculum that includes the course you are trying to record. SAP does not allow historical recording for courses that are part of an active curriculum participation.
  Course Status: The course may have been completed or is still active in the context of the curriculum, preventing historical recording.
  Data Integrity: SAP maintains data integrity by preventing changes to courses that are linked to ongoing curriculum participation.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Curriculum Participation:
  
  Review the user's curriculum participation to see if they are currently enrolled in the curriculum that includes the course.
  If they are, you may need to complete or remove the curriculum participation before you can record the course historically.
  
  
  
  Complete the Curriculum:
  
  If the user has completed the curriculum, ensure that all necessary steps have been taken to finalize their participation. This may involve marking the curriculum as completed.
  
  
  
  Remove or Adjust Participation:
  
  If appropriate, you can remove the user from the curriculum or adjust their participation status. This should be done with caution, as it may affect their training records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps on managing curriculum participation and historical recording.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This module is designed for managing training and development within organizations, including course management, curriculum management, and tracking of employee training.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to manage their training records.
  System Configuration: Sometimes, system settings or configurations may affect how courses and curriculums are managed. Check with your SAP administrator for any relevant settings.
  
  By following these steps, you should be able to address the LSO564 error and successfully manage course recordings in SAP.