How To Fix LSO460 - The prebooking has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 460

• Message text: The prebooking has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO460 - The prebooking has been deleted ?

  The SAP error message LSO460 ("The prebooking has been deleted") typically occurs in the context of SAP Learning Solution (LSO) when there is an attempt to access or process a prebooking that has already been deleted or is no longer valid. This can happen in various scenarios, such as when a user tries to modify or confirm a booking for a training event that has been removed from the system.
  Causes:
  
  Manual Deletion: The prebooking was manually deleted by a user or administrator.
  System Cleanup: A scheduled job or process that cleans up old or invalid prebookings may have removed the entry.
  Data Consistency Issues: There may be inconsistencies in the database, leading to the system not recognizing the prebooking.
  User Actions: The user may have attempted to perform an action on a prebooking that was already processed or canceled.
  
  Solutions:
  
  Check Prebooking Status: Verify the status of the prebooking in the system. If it has been deleted, you may need to create a new prebooking.
  Recreate Prebooking: If the prebooking is essential, recreate it in the system. Ensure that all necessary details are filled out correctly.
  Review Change Logs: Check the change logs or audit trails to see who deleted the prebooking and why. This can help in understanding the context of the deletion.
  Consult with Admin: If you are unsure why the prebooking was deleted, consult with your SAP administrator or support team for further investigation.
  System Check: If this error occurs frequently, it may be worth checking for any system issues or bugs that need to be addressed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO, such as LP01 for managing learning events and bookings.
  User Roles: Ensure that users have the appropriate roles and permissions to create, modify, or delete prebookings.
  Documentation: Refer to SAP documentation or help resources for more detailed information on managing bookings in the Learning Solution module.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-related issue.
  
  By following these steps, you should be able to address the LSO460 error and manage prebookings effectively in SAP.