How To Fix LSO458 - No prebookings were found for the participant

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 458

• Message text: No prebookings were found for the participant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO458 - No prebookings were found for the participant ?

  The SAP error message LSO458 ("No prebookings were found for the participant") typically occurs in the context of SAP Learning Solution (LSO) when trying to access or manage a participant's bookings for a training event or course. This error indicates that the system could not find any prebookings associated with the specified participant.
  Causes:
  
  No Prebookings Exist: The most straightforward cause is that the participant has not been prebooked for the training event.
  Incorrect Participant ID: The participant ID entered may be incorrect or does not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing prebooking information.
  Authorization Issues: The user may not have the necessary permissions to view the prebookings for the participant.
  Course Status: The course may not be active or may have been canceled, leading to no prebookings being available.
  
  Solutions:
  
  Check Prebookings: Verify if the participant has been correctly prebooked for the training event. You can do this by checking the relevant training administration transactions in SAP.
  Verify Participant ID: Ensure that the correct participant ID is being used. Double-check for any typos or errors in the ID.
  Review Course Status: Confirm that the training course is active and has not been canceled or closed for bookings.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the participant's bookings. If not, contact your SAP administrator to adjust the permissions.
  Recreate Prebooking: If the participant is not prebooked, you may need to create a new prebooking for them in the system.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP LSO.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LP10 (for managing participants) or LP21 (for managing courses) to navigate the system effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Engage with SAP community forums or user groups for insights and shared experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.