How To Fix LSO354 - Status indicator & is not supported, no status change is possible

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 354

• Message text: Status indicator & is not supported, no status change is possible

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO354 - Status indicator & is not supported, no status change is possible ?

  The SAP error message LSO354 indicates that a status change is not possible for a specific object because the status indicator is not supported. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to change the status of a learning event, course, or other related objects.
  Cause:
  The error can be caused by several factors, including:
  
  
  Invalid Status Transition: The status you are trying to set is not valid for the current status of the object. For example, you might be trying to change a course status from "Completed" to "In Progress," which is not allowed.
  
  
  Configuration Issues: The status management configuration in the SAP system may not support the transition you are attempting. This could be due to missing or incorrect settings in the status profile.
  
  
  Business Rules: There may be business rules defined in the system that restrict certain status changes based on specific conditions.
  
  
  Object Type Limitations: Certain object types may have predefined status transitions that do not allow for arbitrary changes.
  
  
  Solution:
  To resolve the LSO354 error, you can take the following steps:
  
  
  Check Current Status: Review the current status of the object you are trying to change. Ensure that the status you want to set is a valid transition from the current status.
  
  
  Review Status Profile: Check the status profile configuration in the SAP system. Ensure that the status transitions you are trying to perform are defined in the status profile.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the Learning Solution to understand the valid status transitions for the specific object type.
  
  
  Adjust Business Rules: If there are business rules that restrict the status change, you may need to adjust these rules or consult with your SAP administrator or functional consultant.
  
  
  Use Transaction Codes: If applicable, use transaction codes like LSO1 (for courses) or LSO2 (for events) to check the status and make changes accordingly.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Training and Documentation: Ensure that users involved in managing learning events are trained on the status management process within SAP LSO.
  Testing: If changes are made to the configuration or business rules, conduct thorough testing to ensure that the status changes work as expected without causing other issues.
  
  By following these steps, you should be able to identify the cause of the LSO354 error and implement a solution to resolve it.