How To Fix LSO353 - Database update error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 353

• Message text: Database update error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO353 - Database update error occurred ?

  The SAP error message LSO353, which indicates that a "Database update error occurred," typically arises in the context of the SAP Learning Solution (LSO) module. This error can occur for various reasons, and understanding the cause is crucial for resolving it effectively. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Locking Issues: The database might be locked due to another transaction or process that is currently running, preventing the update from being completed.
  Data Integrity Violations: The data being processed may violate integrity constraints, such as foreign key constraints or unique constraints.
  Insufficient Authorizations: The user executing the transaction may not have the necessary authorizations to perform the database update.
  Technical Issues: There could be underlying technical issues with the database, such as connectivity problems or database corruption.
  Custom Code Issues: If there are custom enhancements or modifications in the LSO module, they might be causing the error.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database tables that might be causing the issue. If you find locks, you may need to wait for them to be released or manually release them if appropriate.
  Review Data: Ensure that the data being processed does not violate any integrity constraints. Check for missing or incorrect data that could be causing the update to fail.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. You can use transaction SU53 to analyze authorization issues.
  Check System Logs: Use transaction SLG1 to check the application logs for any additional error messages or details that can provide more context about the failure.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may require technical expertise.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Contact SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the Learning Solution module to understand the expected behavior and any known issues.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the LSO353 error effectively.