How To Fix LSO246 - Unknown error

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 246

• Message text: Unknown error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO246 - Unknown error ?

  The SAP error message LSO246, which states "Unknown error," typically occurs in the context of the SAP Learning Solution (LSO) module. This error can be somewhat vague, as it does not provide specific details about the underlying issue. However, there are several common causes and potential solutions that you can explore:
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the learning objects, such as courses, participants, or evaluations.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Configuration: Incorrect configuration settings in the LSO module can lead to unexpected errors.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  Missing or Corrupted Objects: Required objects or data may be missing or corrupted, leading to the error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the LSO functionalities. You can use transaction code SU53 to analyze authorization issues.
  Review Data: Check for any inconsistencies in the data related to the learning objects. This may involve reviewing course details, participant records, and evaluation data.
  System Logs: Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Configuration Review: Review the configuration settings in the LSO module to ensure they are set up correctly. This may involve checking settings related to course management, evaluations, and user profiles.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues or perform system checks.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LSO1 (for course management), LSO2 (for participant management), and SLG1 (for logging).
  Documentation: Review SAP documentation related to the Learning Solution module for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where you can share your experience and seek advice from other users who may have encountered similar issues.
  
  If you continue to experience difficulties, providing more context about the actions leading to the error can help in diagnosing the issue more effectively.