How To Fix LSO119 - Electronic signature could not be adjusted; please sign again

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 119

• Message text: Electronic signature could not be adjusted; please sign again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO119 - Electronic signature could not be adjusted; please sign again ?

  The SAP error message LSO119 ("Electronic signature could not be adjusted; please sign again") typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to sign an electronic document or transaction, but the system encounters an issue that prevents the signature from being processed correctly.
  Causes:
  
  Session Timeout: The user's session may have timed out, leading to the inability to process the electronic signature.
  Data Inconsistency: There may be inconsistencies in the data being processed, which can prevent the electronic signature from being applied.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that requires an electronic signature.
  Technical Issues: There could be underlying technical issues, such as problems with the SAP system or network connectivity.
  Incorrect Configuration: The electronic signature configuration in the SAP system may not be set up correctly.
  
  Solutions:
  
  Re-sign the Document: As the error message suggests, try to sign the document again. Ensure that you are logged in and that your session is active.
  Check Session Status: If you suspect a session timeout, log out and log back into the system to refresh your session.
  Review Authorizations: Ensure that you have the necessary authorizations to perform the action. Contact your SAP administrator if you need assistance with this.
  Check Data Consistency: Review the data you are trying to sign to ensure there are no inconsistencies or errors.
  Consult Technical Support: If the issue persists, it may be necessary to consult your IT department or SAP support for further investigation into potential technical issues or configuration problems.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Documentation: Review the SAP documentation related to electronic signatures in the Learning Solution module for any specific requirements or configurations that need to be in place.
  User Forums: Consider searching or posting in SAP community forums or user groups, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to address the LSO119 error and successfully apply the electronic signature.