How To Fix LSO114 - Error while determining the cancellations

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 114

• Message text: Error while determining the cancellations

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO114 - Error while determining the cancellations ?

  The SAP error message LSO114 ("Error while determining the cancellations") typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with processing cancellations for a learning event or course. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying business logic.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the learning event, such as incorrect or missing entries in the database.
  Configuration Issues: The configuration settings for the Learning Solution module may not be set up correctly, leading to errors in processing cancellations.
  Authorization Issues: The user may not have the necessary authorizations to perform cancellation actions.
  Business Logic Errors: There may be issues in the custom code or enhancements that affect the cancellation process.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected errors.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the learning event. Ensure that all necessary entries are present and correct. You can use transaction codes like SE16 or SE11 to check the relevant database tables.
  Review Configuration: Go through the configuration settings in the Learning Solution module. Ensure that all settings related to cancellations are correctly configured.
  Authorization Check: Ensure that the user attempting to perform the cancellation has the necessary authorizations. You can check this using transaction SU53 or by consulting with your security team.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require the assistance of a developer.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LSO1 (for managing learning events) and LSO2 (for managing participants).
  SAP Documentation: Review the official SAP documentation for the Learning Solution module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the LSO114 error effectively.