How To Fix LSO112 - &1 cancellations were found for the learner

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 112

• Message text: &1 cancellations were found for the learner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO112 - &1 cancellations were found for the learner ?

  The SAP error message LSO112 indicates that there are cancellations found for a learner in the Learning Solution (LSO) module. This typically occurs when a learner has been enrolled in a course or training event, but there are cancellations associated with that enrollment.
  Cause:
  
  Cancellations in Enrollment: The learner may have canceled their enrollment in a course or training event, or the enrollment may have been canceled by an administrator.
  Multiple Enrollments: The learner might have multiple enrollments for the same course, and some of those enrollments have been canceled.
  Data Inconsistencies: There may be inconsistencies in the data related to the learner's enrollment status, possibly due to system errors or manual data entry issues.
  
  Solution:
  
  Check Enrollment Status: Review the learner's enrollment status in the system. You can do this by navigating to the relevant course or training event and checking the list of enrolled learners.
  Review Cancellations: Look for any records of cancellations associated with the learner. This can usually be found in the enrollment history or logs.
  Re-enroll if Necessary: If the learner still wishes to participate in the course, you may need to re-enroll them after confirming that the cancellations are resolved.
  Data Correction: If there are data inconsistencies, you may need to correct the enrollment records. This could involve updating the learner's status or removing erroneous cancellation records.
  Consult Documentation: Refer to SAP documentation or support resources for specific steps related to your version of SAP LSO, as the process may vary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO, such as LP10 (for managing learning events) or LP21 (for managing participants).
  User Roles: Ensure that the user attempting to resolve the issue has the appropriate permissions to view and modify enrollment records.
  Support: If the issue persists or if you encounter complex data issues, consider reaching out to your SAP support team or consulting SAP's help resources for further assistance.
  
  By following these steps, you should be able to identify the cause of the LSO112 error and take appropriate action to resolve it.