How To Fix LRM_BUSINESS_RULE019 - Retention period cannot be zero

SAP Error Message - Details

• Message type: E = Error

• Message class: LRM_BUSINESS_RULE - Message Class for Business Rule Exceptions

• Message number: 019

• Message text: Retention period cannot be zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LRM_BUSINESS_RULE019 - Retention period cannot be zero ?

  The SAP error message LRM_BUSINESS_RULE019 indicates that a retention period has been set to zero, which is not allowed in the context of the business rules for data retention management. This error typically arises in scenarios involving data archiving, retention management, or document management where a retention period is required to ensure compliance with legal and business requirements.
  Cause:
  
  Retention Period Configuration: The retention period for a specific document or data object has been incorrectly set to zero. This could happen due to manual entry errors or incorrect configuration in the system.
  Business Rules: The business rules defined in the system may require a minimum retention period that is not being met.
  Data Entry Issues: During the creation or modification of a document or record, the retention period field may have been left blank or set to zero inadvertently.
  
  Solution:
  
  
  Check Retention Period Settings:
  
  Navigate to the relevant configuration settings in SAP where retention periods are defined.
  Ensure that the retention period is set to a valid, non-zero value.
  
  
  
  Modify Document/Record:
  
  If the error occurs during the creation or modification of a document, go back to the document and ensure that the retention period is specified correctly.
  Update the retention period to a valid value that complies with your organization's data retention policies.
  
  
  
  Review Business Rules:
  
  Check the business rules associated with the retention management process to ensure they are correctly configured.
  If necessary, consult with your SAP administrator or a functional consultant to review and adjust the business rules.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on retention management and business rules.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with SAP experts for further assistance.