How To Fix LR865 - E-mail not sent to employee &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 865

• Message text: E-mail not sent to employee &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LR865 - E-mail not sent to employee &1. ?

  The SAP error message LR865, which states "E-mail not sent to employee &1," typically indicates that there was an issue with sending an email notification to a specific employee in the SAP system. The placeholder "&1" is replaced by the employee's identifier (such as their personnel number).
  Causes:
  
  Email Address Not Maintained: The employee's email address may not be maintained in the system.
  Incorrect Email Format: The email address may be incorrectly formatted or contain invalid characters.
  Email Sending Configuration: There may be issues with the email sending configuration in the SAP system, such as SMTP settings.
  User Authorization: The user attempting to send the email may not have the necessary authorizations.
  Mail Server Issues: There could be issues with the mail server itself, such as it being down or misconfigured.
  Inactive Employee: The employee may be inactive or not in a valid status for receiving emails.
  
  Solutions:
  
  
  Check Employee Email Address:
  
  Go to the employee's master data (transaction code PA30) and verify that the email address is correctly maintained in the relevant infotype (usually IT0105 for communication).
  
  
  
  Validate Email Format:
  
  Ensure that the email address follows the correct format (e.g., [e-mail]).
  
  
  
  Review SMTP Configuration:
  
  Check the SMTP settings in transaction code SCOT to ensure that the email sending configuration is correct and that the mail server is reachable.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction code SU53 or by reviewing the user's roles and profiles.
  
  
  
  Test Mail Server:
  
  Perform a test to see if the mail server is functioning correctly. You can use transaction code SOST to check the status of sent emails and any errors that may have occurred.
  
  
  
  Employee Status:
  
  Verify that the employee is active and in a valid status for receiving emails.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PA30: Maintain HR Master Data
  SCOT: SMTP Configuration
  SOST: Send Requests Overview
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for more details on email configuration and troubleshooting.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the LR865 error message.