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Message type: E = Error
Message class: LOGBR_NF -
Message number: 034
Message text: Not possible to create incoming document not issued by the customer.
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LOGBR_NF034
- Not possible to create incoming document not issued by the customer. ?The SAP error message LOGBR_NF034, which states "Not possible to create incoming document not issued by the customer," typically occurs in the context of logistics and document processing within the SAP system. This error is often related to the handling of incoming documents, such as invoices or delivery notes, that are expected to be issued by a customer but are not.
Cause:
- Document Type Configuration: The document type being used may not be configured to accept incoming documents that are not issued by the customer.
- Incorrect Document Flow: The system may be expecting a specific sequence of documents (e.g., a delivery note must precede an invoice), and the incoming document does not match this expected flow.
- Master Data Issues: There may be issues with the master data related to the customer or vendor, such as missing or incorrect information.
- Authorization Issues: The user may not have the necessary authorizations to create or process the incoming document.
- System Settings: Certain settings in the configuration of the logistics module may restrict the creation of documents based on specific criteria.
Solution:
- Check Document Type Configuration: Review the configuration of the document type in the SAP system to ensure it allows for incoming documents that are not issued by the customer.
- Verify Document Flow: Ensure that the correct sequence of documents is being followed. If a delivery note is required before an invoice, make sure that it has been created and processed correctly.
- Review Master Data: Check the customer and vendor master data for completeness and accuracy. Ensure that all necessary fields are filled out correctly.
- User Authorizations: Verify that the user attempting to create the document has the necessary authorizations. If not, consult with your SAP security team to grant the required permissions.
- Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
- Testing in a Sandbox Environment: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and setup of your SAP environment.
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