How To Fix LM373 - User error in online mode

SAP Error Message - Details

• Message type: E = Error

• Message class: LM - Treasury: Limit Management

• Message number: 373

• Message text: User error in online mode

What causes this issue?

You activated the online mode in Customizing, and attempted to start an
additional end-of-day processing run either during or before the end of
the posting period of a current end-of-day processing run. This
additional end-of-day processing run immediately precedes the current
run, and their determination procedures overlap. This is not permitted
because inconsistencies can arise during the attribution of risk
positions from single transaction checks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Only start end-of-day processing after the current run has finished,
and the end of your posting period has been reached.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LM373 - User error in online mode ?

  The SAP error message LM373, which states "User error in online mode," typically indicates that there is an issue with the user's input or the way the transaction is being processed in the online mode of the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes:
  
  Invalid Input: The user may have entered invalid data or parameters that the system cannot process.
  Session Timeout: The user's session may have timed out, leading to a loss of context for the transaction.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
  System Configuration: There may be configuration issues in the SAP system that are causing the error.
  Network Issues: Connectivity problems can lead to incomplete data being sent to the server, resulting in errors.
  
  Solutions:
  
  Check Input Data: Review the data entered by the user for any mistakes or invalid entries. Ensure that all required fields are filled out correctly.
  Session Management: If the session has timed out, the user should log out and log back in to refresh their session.
  Authorization Check: Verify that the user has the necessary permissions to perform the action. This may require checking user roles and authorizations in the SAP system.
  Consult Documentation: Refer to SAP documentation or help files for the specific transaction being used to ensure that all steps are being followed correctly.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, it may be necessary to contact SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Identify the specific transaction code that triggered the error to narrow down the troubleshooting process.
  User Training: Ensure that users are adequately trained on how to use the SAP system and understand the data they need to input.
  System Updates: Keep the SAP system updated to the latest version, as updates may fix known bugs or issues that could lead to errors like LM373.
  Error Logs: Utilize transaction codes like SLG1 (Application Log) to check for logs related to the error for more detailed information.
  
  By following these steps, you should be able to identify the cause of the LM373 error and implement a solution to resolve it.