How To Fix LM368 - Error occurred while locking the InfoSet

SAP Error Message - Details

• Message type: E = Error

• Message class: LM - Treasury: Limit Management

• Message number: 368

• Message text: Error occurred while locking the InfoSet

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LM368 - Error occurred while locking the InfoSet ?

  The SAP error message LM368, which states "Error occurred while locking the InfoSet," typically occurs when there is an issue with locking mechanisms in the SAP system, particularly when working with InfoSets in the SAP Query tool. This error can arise due to various reasons, including:
  Causes:
  
  Concurrent Access: Multiple users or processes may be trying to access or modify the same InfoSet simultaneously, leading to a locking conflict.
  Database Lock: A database lock may not be released properly, causing subsequent requests to fail.
  System Performance Issues: High load on the SAP system can lead to delays in lock management, resulting in timeouts or errors.
  Transport Issues: If the InfoSet was recently transported from another system, there may be inconsistencies or issues with the transport.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the InfoSet.
  
  Solutions:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Locks: Use transaction code SM12 to check for existing locks on the InfoSet. If you find any unnecessary locks, you can delete them (ensure you have the necessary authorizations to do so).
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Transport Check: If the InfoSet was recently transported, verify that the transport was successful and that all related objects are in sync.
  Authorization Check: Ensure that the user has the appropriate authorizations to access and modify the InfoSet. You can check this in transaction SU53 after the error occurs.
  Restart the Session: Sometimes, simply logging out and back into the SAP system can clear temporary issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SQ01 (SAP Query), SQ02 (InfoSet), and SM12 (Lock Entries).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the LM368 error.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further investigation.