How To Fix LDAPSYNC016 - Error while setting locks on object &1 in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 016

• Message text: Error while setting locks on object &1 in the database

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC016 - Error while setting locks on object &1 in the database ?

  The SAP error message LDAPSYNC016 indicates that there is an issue with setting locks on a specific object in the database during an LDAP synchronization process. This error typically arises in the context of synchronizing user data between SAP and an LDAP directory service.
  Cause:
  The error can be caused by several factors, including:
  
  Database Locking Issues: The object may already be locked by another process or transaction, preventing the current operation from acquiring the necessary lock.
  Database Connectivity Problems: There may be issues with the connection to the database, leading to failures in executing lock commands.
  Configuration Issues: Incorrect configuration settings for LDAP synchronization or database connections can lead to this error.
  Resource Contention: High load on the database or contention for resources can lead to timeouts or failures in acquiring locks.
  
  Solution:
  To resolve the LDAPSYNC016 error, you can take the following steps:
  
  
  Check for Existing Locks: Use database tools or transaction codes (like SM12 in SAP) to check if the object is locked by another user or process. If so, you may need to wait for the lock to be released or manually release it if appropriate.
  
  
  Review System Logs: Check the SAP system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Database Health Check: Ensure that the database is running optimally. Check for any performance issues, deadlocks, or resource contention that may be affecting the ability to set locks.
  
  
  Configuration Review: Verify the configuration settings for LDAP synchronization in the SAP system. Ensure that all parameters are correctly set and that the connection to the LDAP server is functioning properly.
  
  
  Restart the Synchronization Process: If the issue persists, consider restarting the LDAP synchronization process. This can sometimes clear transient issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the problem continues after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SLG1 (to view application logs), and SUIM (to check user information).
  LDAP Configuration: Review the LDAP configuration settings in transaction LDAP (LDAP Administration) to ensure that the connection to the LDAP server is correctly set up.
  Performance Monitoring: Use tools like ST03N or ST04 to monitor system performance and database locks.
  
  By following these steps, you should be able to diagnose and resolve the LDAPSYNC016 error effectively.