How To Fix LDAPSYNC014 - Error while deleting object &1 from the directory

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 014

• Message text: Error while deleting object &1 from the directory

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC014 - Error while deleting object &1 from the directory ?

  The SAP error message LDAPSYNC014 indicates that there was an error while attempting to delete an object from the LDAP directory. This error can occur in various scenarios, particularly when synchronizing data between SAP systems and an LDAP directory.
  Causes:
  
  Insufficient Permissions: The user account used for the LDAP synchronization may not have the necessary permissions to delete objects from the LDAP directory.
  Object Not Found: The object you are trying to delete may not exist in the LDAP directory, leading to a failure in the deletion process.
  Connection Issues: There may be connectivity issues between the SAP system and the LDAP server, causing the deletion request to fail.
  LDAP Configuration Issues: Incorrect configuration settings in the LDAP directory or in the SAP system can lead to errors during synchronization.
  Object Locking: The object may be locked or in use by another process, preventing its deletion.
  
  Solutions:
  
  Check Permissions: Ensure that the user account used for LDAP synchronization has the necessary permissions to delete objects in the LDAP directory.
  Verify Object Existence: Confirm that the object you are trying to delete actually exists in the LDAP directory. You can use LDAP browsing tools to check this.
  Test Connectivity: Check the network connection between the SAP system and the LDAP server. Ensure that the LDAP server is reachable and that there are no firewall issues.
  Review Configuration: Double-check the LDAP configuration settings in the SAP system. Ensure that the LDAP server details, bind DN, and other parameters are correctly set.
  Check for Locks: Investigate if the object is locked or being used by another process. If so, you may need to wait until the lock is released before attempting to delete the object again.
  Review Logs: Check the SAP application logs and LDAP server logs for more detailed error messages that can provide additional context for the failure.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  LDAP Documentation: Review the documentation for your specific LDAP server (e.g., OpenLDAP, Microsoft Active Directory) for information on permissions and object management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.