How To Fix LDAPSYNC002 - Cannot determine CUA distribution model

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPSYNC - Messages for Synchronization with a Directory

• Message number: 002

• Message text: Cannot determine CUA distribution model

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPSYNC002 - Cannot determine CUA distribution model ?

  The SAP error message LDAPSYNC002: Cannot determine CUA distribution model typically occurs in the context of the Central User Administration (CUA) when there is an issue with the configuration of the CUA setup or the LDAP synchronization process. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The CUA distribution model may not be properly configured in the system. This can happen if the necessary settings for the CUA are not defined or are incomplete.
  Incorrect RFC Destination: The RFC (Remote Function Call) destination used for communication between the central system and the child systems may not be set up correctly.
  Authorization Issues: The user executing the LDAP synchronization may not have the necessary authorizations to access the CUA settings or perform the synchronization.
  System Connectivity Issues: There may be connectivity issues between the central system and the child systems, preventing the retrieval of the distribution model.
  Inconsistent Data: There may be inconsistencies in the user data or configuration settings across the systems involved.
  
  Solutions:
  
  
  Check CUA Configuration:
  
  Go to transaction SU01 and check the CUA settings.
  Ensure that the distribution model is correctly defined in transaction SCUA (CUA Administration).
  Verify that the child systems are correctly assigned to the CUA.
  
  
  
  Verify RFC Destinations:
  
  Check the RFC destinations in transaction SM59 to ensure they are correctly configured and reachable.
  Test the RFC connections to ensure they are functioning properly.
  
  
  
  Review Authorizations:
  
  Ensure that the user performing the LDAP synchronization has the necessary authorizations to access CUA settings and perform the synchronization tasks.
  
  
  
  Check System Connectivity:
  
  Ensure that there are no network issues preventing communication between the central and child systems.
  Use transaction SM21 to check the system logs for any connectivity-related errors.
  
  
  
  Consistency Check:
  
  Perform a consistency check on the user data across the systems to ensure there are no discrepancies.
  Use transaction SUIM to analyze user data and roles.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  CUA Documentation: Review the official SAP documentation on Central User Administration for detailed configuration steps and best practices.
  LDAP Synchronization: Understand how LDAP synchronization works in the context of SAP and ensure that the LDAP server settings are correctly configured.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.