How To Fix LDAPRC081 - LDAP server is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPRC - LDAP Interface Messages in C

• Message number: 081

• Message text: LDAP server is not active

What causes this issue?

This message is triggered if it is not possible to create a connection
from the host on which the LDAP Connector is running to the directory.
Either the directory server is not active, or the network connection
is not open, for example, due to a firewall on the port used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPRC081 - LDAP server is not active ?

  The SAP error message "LDAPRC081 LDAP server is not active" indicates that the SAP system is unable to connect to the LDAP (Lightweight Directory Access Protocol) server. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  LDAP Server Down: The LDAP server may be down or not running.
  Network Issues: There may be network connectivity issues between the SAP system and the LDAP server.
  Configuration Issues: The LDAP server configuration in the SAP system may be incorrect.
  Firewall Restrictions: A firewall may be blocking the connection to the LDAP server.
  Authentication Issues: There may be issues with the credentials used to connect to the LDAP server.
  
  Solutions:
  
  
  Check LDAP Server Status:
  
  Ensure that the LDAP server is up and running. You can do this by trying to connect to the LDAP server using an LDAP client or command-line tool.
  
  
  
  Verify Network Connectivity:
  
  Check the network connection between the SAP system and the LDAP server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review SAP Configuration:
  
  Go to the SAP transaction LDAP (or SU01 for user management) and check the LDAP configuration settings. Ensure that the server address, port, and other parameters are correctly set.
  
  
  
  Check Firewall Settings:
  
  If there is a firewall between the SAP system and the LDAP server, ensure that the necessary ports (usually port 389 for LDAP and 636 for LDAPS) are open.
  
  
  
  Test LDAP Connection:
  
  Use the SAP transaction LDAP to test the connection to the LDAP server. This can help identify if the issue is with the connection settings.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the LDAP server logs for any error messages that could provide more context about the issue.
  
  
  
  Check User Credentials:
  
  Ensure that the credentials used for the LDAP connection are correct and have the necessary permissions to access the LDAP server.
  
  
  
  Restart Services:
  
  If the LDAP server is running but still not accessible, consider restarting the LDAP service or the SAP system to refresh the connection.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration for any known issues or patches that may address the problem.
  Documentation: Refer to the official SAP documentation for LDAP integration for detailed configuration steps and troubleshooting tips.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "LDAPRC081 LDAP server is not active" error in your SAP system.