How To Fix LDAPRC071 - Operation affects multiple directory service agents

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPRC - LDAP Interface Messages in C

• Message number: 071

• Message text: Operation affects multiple directory service agents

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPRC071 - Operation affects multiple directory service agents ?

  The SAP error message LDAPRC071: Operation affects multiple directory service agents typically occurs when an operation in SAP that interacts with an LDAP (Lightweight Directory Access Protocol) directory service is attempting to affect multiple directory service agents (DSAs) simultaneously. This can happen in scenarios where the configuration or the request is not properly set up to target a specific DSA.
  Causes:
  
  Configuration Issues: The SAP system may be configured to connect to multiple LDAP servers, and the operation being performed is not specific enough to target a single server.
  Ambiguous Requests: The request being made may not clearly specify which directory service agent to interact with, leading to confusion in the operation.
  Network Issues: There may be network-related issues that cause the SAP system to see multiple DSAs as available, leading to this error.
  Replication Issues: If there are replication issues between LDAP servers, it may cause the system to perceive multiple DSAs.
  
  Solutions:
  
  Specify the DSA: Ensure that the operation you are performing specifies a single directory service agent. This may involve adjusting the configuration settings in the SAP system to target a specific LDAP server.
  Check Configuration: Review the LDAP configuration in the SAP system (transaction code: LDAP) to ensure that it is set up correctly and that only the necessary DSAs are included.
  Test Connectivity: Use tools like ldapsearch to test connectivity to the LDAP servers and ensure that they are reachable and functioning correctly.
  Review Logs: Check the SAP application logs and LDAP server logs for any additional error messages or warnings that could provide more context on the issue.
  Consult Documentation: Refer to SAP and LDAP documentation for specific configuration settings and best practices for integrating SAP with LDAP.
  Contact Support: If the issue persists, consider reaching out to SAP support or your LDAP service provider for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  LDAP Documentation: Review the LDAP server documentation for any specific configurations or limitations that may apply.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the LDAPRC071 error in your SAP environment.