How To Fix LDAPRC003 - Time limit exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPRC - LDAP Interface Messages in C

• Message number: 003

• Message text: Time limit exceeded

What causes this issue?

A search query to the directory cannot be fully processed by it, since
it exceeded the upper limit for the processing time set in the
directory.
If this message occurs for the user master synchronization using report
RSLDAPSYNC_USER, there is a situation in which the attribute that
contains the SAP user name is not indexed in the directory.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPRC003 - Time limit exceeded ?

  The SAP error message "LDAPRC003 Time limit exceeded" typically occurs when a query to an LDAP (Lightweight Directory Access Protocol) server takes longer than the configured time limit to complete. This can happen for various reasons, including network issues, server performance problems, or inefficient queries.
  Causes:
  
  Network Latency: Slow network connections between the SAP system and the LDAP server can lead to timeouts.
  LDAP Server Performance: The LDAP server may be under heavy load or experiencing performance issues, causing it to respond slowly.
  Inefficient Queries: The LDAP query being executed may be poorly optimized, resulting in longer processing times.
  Configuration Issues: The time limit set for LDAP queries in the SAP system may be too low for the operations being performed.
  Large Data Sets: If the query is trying to retrieve a large number of entries, it may exceed the time limit.
  
  Solutions:
  
  Increase Time Limit: Adjust the time limit settings in the SAP system for LDAP queries. This can often be done in the configuration settings for the LDAP connection.
  Optimize Queries: Review and optimize the LDAP queries being executed. Ensure that they are as specific as possible to reduce the amount of data being processed.
  Check Network Performance: Investigate the network connection between the SAP system and the LDAP server. Look for any latency issues or bottlenecks.
  Monitor LDAP Server Performance: Check the performance of the LDAP server. If it is under heavy load, consider scaling resources or optimizing its configuration.
  Limit Result Set: If applicable, limit the number of results returned by the query to reduce processing time.
  Review Logs: Check the logs on both the SAP system and the LDAP server for any additional error messages or warnings that could provide more context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LDAP integration and performance issues. SAP frequently publishes notes that address specific error messages and provide guidance on configuration.
  LDAP Configuration: Familiarize yourself with the LDAP configuration settings in SAP, including parameters related to timeouts and query limits.
  Performance Monitoring Tools: Utilize performance monitoring tools to analyze the performance of both the SAP system and the LDAP server.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.