How To Fix LDAPRC001 - Operation failed

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPRC - LDAP Interface Messages in C

• Message number: 001

• Message text: Operation failed

What causes this issue?

This is an error message that is triggered by the directory server.
It is not possible to analyze the error in the SAP system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the log files for the directory server (if they exist), to see
if they contain more information.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPRC001 - Operation failed ?

  The SAP error message "LDAPRC001 Operation failed" typically indicates an issue with the LDAP (Lightweight Directory Access Protocol) connection or operation within the SAP system. This error can arise due to various reasons, including configuration issues, connectivity problems, or authentication failures.
  Causes:
  
  
  Configuration Issues: Incorrect LDAP server settings in the SAP system configuration can lead to this error. This includes wrong hostnames, ports, or base DN (Distinguished Name) settings.
  
  
  Network Connectivity: If the SAP system cannot reach the LDAP server due to network issues (firewall settings, DNS resolution problems, etc.), this error may occur.
  
  
  Authentication Problems: If the credentials used to connect to the LDAP server are incorrect or if the user does not have the necessary permissions, the operation will fail.
  
  
  LDAP Server Issues: The LDAP server itself may be down or experiencing issues, which can prevent successful operations.
  
  
  Timeouts: If the LDAP operation takes too long, it may time out, leading to this error.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the LDAP configuration in the SAP system (transaction code LDAP or SU01 for user settings).
  Ensure that the hostname, port, and base DN are correctly set.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the LDAP server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Validate Credentials:
  
  Check the username and password used for the LDAP connection.
  Ensure that the user has the necessary permissions to perform the required operations.
  
  
  
  Check LDAP Server Status:
  
  Verify that the LDAP server is up and running.
  Check the server logs for any errors or issues that might indicate why the operation failed.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are suspected, consider increasing the timeout settings in the SAP system for LDAP operations.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for LDAP integration for detailed configuration steps and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Logs: Review the SAP system logs (transaction SM21) and the LDAP server logs for more detailed error messages that can provide additional context for the failure.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.