How To Fix LDAPACCESS101 - LDAP_SEARCH failed

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPACCESS - Messages for LDAP Interface with Mapping

• Message number: 101

• Message text: LDAP_SEARCH failed

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPACCESS101 - LDAP_SEARCH failed ?

  The SAP error message LDAPACCESS101 LDAP_SEARCH failed typically indicates that there is an issue with the connection or configuration of the LDAP (Lightweight Directory Access Protocol) server that SAP is trying to access. This error can occur in various scenarios, such as when SAP is trying to authenticate users or retrieve user information from an LDAP directory.
  Causes
  
  Incorrect LDAP Configuration: The LDAP server settings in the SAP system may be incorrect, including the server address, port, or base DN (Distinguished Name).
  Network Issues: There may be network connectivity issues between the SAP system and the LDAP server, such as firewall rules blocking access.
  Authentication Issues: The credentials used to connect to the LDAP server may be incorrect or the user may not have sufficient permissions to perform the search.
  LDAP Server Issues: The LDAP server itself may be down or experiencing issues, such as high load or misconfiguration.
  Search Filter Issues: The search filter used in the LDAP query may be incorrectly formatted or may not match any entries in the LDAP directory.
  
  Solutions
  
  
  Check LDAP Configuration:
  
  Verify the LDAP server settings in the SAP system (transaction code SU01 for user management or LDAP configuration settings).
  Ensure that the server address, port, and base DN are correctly configured.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the LDAP server on the specified port.
  Check firewall settings to ensure that traffic is allowed between the SAP system and the LDAP server.
  
  
  
  Verify Credentials:
  
  Ensure that the username and password used for LDAP authentication are correct.
  Check if the user has the necessary permissions to perform the LDAP search.
  
  
  
  Check LDAP Server Status:
  
  Verify that the LDAP server is running and accessible.
  Check the server logs for any errors or issues that may indicate why the search is failing.
  
  
  
  Review Search Filters:
  
  Ensure that the search filter used in the LDAP query is correctly formatted and matches the expected entries in the LDAP directory.
  Test the search filter using an LDAP browser or command-line tool to ensure it returns the expected results.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes related to LDAP integration for any known issues or patches that may address the problem.
  LDAP Documentation: Refer to the documentation for your specific LDAP server (e.g., OpenLDAP, Microsoft Active Directory) for configuration and troubleshooting guidance.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the LDAPACCESS101 LDAP_SEARCH failed error in your SAP system.