How To Fix LDAPACCESS024 - Number of attributes to be read could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAPACCESS - Messages for LDAP Interface with Mapping

• Message number: 024

• Message text: Number of attributes to be read could not be determined

What causes this issue?

INCLUDE LDAPSYNC_FOLLOWUP

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAPACCESS024 - Number of attributes to be read could not be determined ?

  The SAP error message LDAPACCESS024 indicates that there is an issue with reading attributes from an LDAP (Lightweight Directory Access Protocol) directory. This error typically arises when the system is unable to determine the number of attributes that need to be read from the LDAP server, which can be caused by various factors.
  Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system for the LDAP connection can lead to this error. This includes issues with the LDAP server URL, port, or authentication credentials.
  
  
  Schema Mismatch: The attributes being requested may not exist in the LDAP schema, or there may be a mismatch between the expected attributes in SAP and those available in the LDAP directory.
  
  
  Network Issues: Connectivity problems between the SAP system and the LDAP server can prevent the system from retrieving the necessary information.
  
  
  Insufficient Permissions: The user account used to connect to the LDAP server may not have the necessary permissions to read the attributes.
  
  
  LDAP Server Configuration: The LDAP server itself may have restrictions or configurations that prevent certain attributes from being accessed.
  
  
  Solutions:
  
  
  Check Configuration: Review the LDAP configuration settings in the SAP system. Ensure that the LDAP server URL, port, and authentication details are correct.
  
  
  Verify Attributes: Confirm that the attributes you are trying to read exist in the LDAP schema. You can use an LDAP browser tool to inspect the schema and available attributes.
  
  
  Test Connectivity: Use tools like ping or telnet to check the network connectivity between the SAP system and the LDAP server. Ensure that the LDAP server is reachable.
  
  
  Review Permissions: Ensure that the user account used for the LDAP connection has the necessary permissions to read the required attributes. You may need to consult with your LDAP administrator.
  
  
  Check LDAP Server Logs: Review the logs on the LDAP server for any errors or warnings that might provide more context about the issue.
  
  
  Update SAP Notes: Check for any relevant SAP Notes or patches that may address known issues with LDAP integration.
  
  
  Consult Documentation: Refer to the SAP documentation for LDAP integration to ensure that all steps have been followed correctly.
  
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to LDAP integration issues. SAP frequently updates its knowledge base with solutions to common problems.
  LDAP Documentation: Familiarize yourself with LDAP concepts and configurations, as understanding how LDAP works can help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.