How To Fix LDAP_DELAYED_AUTH008 - User &1 not found in LDAP server &2 (used search filter: "&3&4")

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAP_DELAYED_AUTH - LDAP Delayed Authentication

• Message number: 008

• Message text: User &1 not found in LDAP server &2 (used search filter: "&3&4")

What causes this issue?

The user in the SAP system for which the process of delayed
authentication should be prepared in the directory service cannot be
found in the directory service.
This identification makes use of an LDAP search operation using a search
filter derived from the field mapping for the directory service and data
from the SAP user master data.
The search is issued as subtree search in the base entry of the LDAP
server entry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAP_DELAYED_AUTH008 - User &1 not found in LDAP server &2 (used search filter: "&3&4") ?

  The SAP error message LDAP_DELAYED_AUTH008 User &1 not found in LDAP server &2 (used search filter: "&3&4") indicates that the SAP system is attempting to authenticate a user against an LDAP (Lightweight Directory Access Protocol) server, but it cannot find the specified user in the LDAP directory. Here’s a breakdown of the components of the error message:
  
  User &1: This is the username that the system is trying to authenticate.
  LDAP server &2: This is the LDAP server that the SAP system is querying.
  Search filter "&3&4": This indicates the search filter that was used to look for the user in the LDAP directory.
  
  Causes
  
  User Does Not Exist: The specified user does not exist in the LDAP directory.
  Incorrect Search Filter: The search filter used to query the LDAP server may be incorrect or not properly configured.
  LDAP Configuration Issues: There may be issues with the configuration of the LDAP connection in the SAP system, such as incorrect server details, port numbers, or authentication methods.
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the LDAP server.
  User Disabled or Moved: The user may have been disabled or moved to a different organizational unit in the LDAP directory.
  
  Solutions
  
  Verify User Existence: Check the LDAP directory to ensure that the user exists and is correctly configured.
  Check Search Filter: Review the search filter used in the SAP system configuration. Ensure that it is correctly defined to match the user attributes in the LDAP directory.
  Review LDAP Configuration: 
  
  Go to the SAP system and check the LDAP configuration settings (transaction code SU01 for user management or LDAP settings in the profile).
  Ensure that the LDAP server address, port, and authentication method are correctly set.
  
  
  Test LDAP Connection: Use tools like ldapsearch or similar to test the connection to the LDAP server and verify that the user can be found using the same search filter.
  Check Network Connectivity: Ensure that there are no firewall or network issues preventing the SAP system from accessing the LDAP server.
  Consult Logs: Check the SAP system logs (transaction code SM21) and LDAP server logs for any additional error messages or clues.
  
  Related Information
  
  SAP Notes: Check SAP Notes related to LDAP integration for any known issues or patches.
  Documentation: Refer to the SAP documentation on LDAP integration for detailed configuration steps and troubleshooting tips.
  User Management: Ensure that user management practices are followed, including regular audits of user accounts in the LDAP directory.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.