How To Fix LDAP_DELAYED_AUTH006 - Delayed authentication is configured to use e-mail, user &1 has none

SAP Error Message - Details

• Message type: E = Error

• Message class: LDAP_DELAYED_AUTH - LDAP Delayed Authentication

• Message number: 006

• Message text: Delayed authentication is configured to use e-mail, user &1 has none

What causes this issue?

Delayed authentication is configured to identify SAP users in the
directory service by their E-mail address<(>,<)> however the user for
which the process should be prepared now does not have one.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LDAP_DELAYED_AUTH006 - Delayed authentication is configured to use e-mail, user &1 has none ?

  The SAP error message LDAP_DELAYED_AUTH006 indicates that delayed authentication is configured to use email addresses, but the user specified (in this case, user &1) does not have an email address assigned in the system. This can prevent the user from completing the authentication process.
  Cause:
  The primary cause of this error is that the user account in question does not have an email address associated with it in the user master data. Delayed authentication often relies on email addresses for verification or notification purposes, and if the email field is empty, the authentication process cannot proceed.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID of the affected user (replace &1 with the actual user ID).
  Check the "Address" tab to see if an email address is filled in the "E-mail" field.
  
  
  
  Assign an Email Address:
  
  If the email field is empty, enter a valid email address for the user.
  Save the changes.
  
  
  
  Verify LDAP Configuration:
  
  Ensure that the LDAP configuration is correctly set up to use email addresses for delayed authentication.
  Check the settings in transaction LDAP or the relevant configuration area for your SAP system.
  
  
  
  Test Authentication:
  
  After updating the user’s email address, test the authentication process again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Delayed Authentication: This is a mechanism that allows users to authenticate at a later time, often used in scenarios where immediate authentication is not possible or practical.
  User Master Data: This is critical in SAP systems, as it contains all relevant information about users, including roles, profiles, and contact information.
  LDAP Integration: If your SAP system is integrated with an LDAP directory, ensure that the synchronization between SAP and LDAP is functioning correctly, as this can also affect user data.
  
  If the problem persists after following these steps, you may need to consult your SAP Basis team or refer to SAP Notes for further troubleshooting specific to your system configuration.