How To Fix LCM_DOCUMENT068 - Document permanent lock could not be released

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_DOCUMENT - Message Class for LCM Document

• Message number: 068

• Message text: Document permanent lock could not be released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_DOCUMENT068 - Document permanent lock could not be released ?

  The SAP error message LCM_DOCUMENT068 indicates that a document is permanently locked and cannot be released. This typically occurs in the context of document management systems within SAP, where documents may be locked for various reasons, such as being in use, having pending approvals, or due to system errors.
  Causes:
  
  User Lock: The document may be locked by a user who is currently editing or has not properly released the document.
  System Error: There may be a system error or inconsistency that has caused the document to remain locked.
  Workflow Issues: If the document is part of a workflow, it may be locked due to pending approvals or actions that have not been completed.
  Database Lock: There could be a database-level lock that is preventing the document from being released.
  Configuration Issues: Incorrect configuration settings in the document management system may lead to locking issues.
  
  Solutions:
  
  Check User Locks: Verify if any users have the document open. If so, ask them to close it or release the lock.
  Release Locks Manually: Use transaction codes like SM12 to check for and manually release any locks associated with the document.
  Check Workflow Status: If the document is part of a workflow, check the workflow status and ensure that all necessary approvals or actions are completed.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues that may be causing the lock.
  System Restart: In some cases, a system restart may help clear temporary locks.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system error or configuration issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SWI1 (to check workflow instances), and SICF (to manage services).
  Documentation: Review SAP documentation related to document management and locking mechanisms for more detailed insights.
  User Permissions: Ensure that users have the appropriate permissions to access and modify the documents in question.
  System Logs: Check system logs for any error messages or warnings that may provide additional context for the locking issue.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the LCM_DOCUMENT068 error message in SAP.