How To Fix LCM_DOCUMENT013 - Document change status: could not retrieve attachment data of document &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LCM_DOCUMENT - Message Class for LCM Document

  • Message number: 013

  • Message text: Document change status: could not retrieve attachment data of document &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LCM_DOCUMENT013 - Document change status: could not retrieve attachment data of document &1 ?

    The SAP error message LCM_DOCUMENT013 indicates that there is an issue with retrieving the attachment data for a document in the SAP system. This error typically occurs in the context of document management or when working with document attachments in SAP applications.

    Cause:

    The error can be caused by several factors, including:

    1. Missing or Corrupted Document: The document or attachment may not exist in the system, or it may be corrupted.
    2. Authorization Issues: The user may not have the necessary permissions to access the document or its attachments.
    3. Database Issues: There may be issues with the database where the document attachments are stored, such as connectivity problems or data integrity issues.
    4. Configuration Issues: There may be misconfigurations in the document management system or related settings that prevent the retrieval of the document.
    5. Document Status: The document may be in a status that does not allow for retrieval of attachments.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Document Existence: Verify that the document with the specified ID exists in the system. You can do this by searching for the document in the document management system.

    2. Check User Authorizations: Ensure that the user has the necessary authorizations to access the document and its attachments. You may need to consult with your SAP security team to verify and adjust permissions.

    3. Review Document Status: Check the status of the document to ensure it is in a state that allows for attachment retrieval. If the document is locked or in a draft state, it may not be accessible.

    4. Database Health Check: Perform a health check on the database to ensure there are no connectivity issues or data corruption. You may need to work with your database administrator to resolve any underlying issues.

    5. SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.

    6. System Logs: Review system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that may provide more context about the issue.

    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or information.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in SAP.
    • Document Management System (DMS): Understanding the configuration and setup of the DMS in your SAP environment can help in troubleshooting document-related issues.
    • User Roles and Authorizations: Review the roles assigned to users in the SAP system to ensure they have the necessary access to document management functionalities.

    By following these steps, you should be able to identify and resolve the cause of the error message LCM_DOCUMENT013.

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