How To Fix LAW_MESSAGES804 - Check: New hardware key &1 is not active

LAW_MESSAGES804 - Overview

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 804

• Message text: Check: New hardware key &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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LAW_MESSAGES804 - Details

• The SAP error message LAW_MESSAGES804, which states "Check: New hardware key &1 is not active," typically relates to issues with the hardware key used for licensing in SAP systems. This error can occur when the system detects that the hardware key has changed or is not recognized as active, which can happen due to hardware changes, system migrations, or other modifications to the environment.
  
  Cause:
  
  Hardware Changes: If there have been changes to the server hardware (e.g., CPU, motherboard), the hardware key may change, leading to this error.
  System Migration: Moving the SAP system to a new server or virtual environment can result in a new hardware key being generated.
  License Issues: The new hardware key may not be associated with an active license in the SAP system.
  Configuration Errors: Incorrect configuration settings in the SAP system can also lead to this error.
  
  
  Solution:
  
  Check Hardware Key: Verify the current hardware key by using transaction code SLICENSE