How To Fix LAW_MESSAGES803 - Check: Previous hardware key &1 is still active

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 803

• Message text: Check: Previous hardware key &1 is still active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LAW_MESSAGES803 - Check: Previous hardware key &1 is still active ?

  The SAP error message LAW_MESSAGES803, which states "Check: Previous hardware key &1 is still active," typically occurs in the context of SAP License Administration Workbench (LAW). This error indicates that there is a conflict with the hardware key associated with your SAP system. The hardware key is a unique identifier tied to the physical hardware on which the SAP system is running, and it is used for licensing purposes.
  Cause:
  
  Hardware Change: The error often arises when there has been a change in the hardware configuration of the server where SAP is installed. This could include changes to the CPU, hard disk, or other critical components.
  License Key Issues: If you have received a new license key for your SAP system but the previous hardware key is still active, this can lead to conflicts.
  Multiple Instances: If you have multiple instances of SAP running on the same hardware, there may be confusion regarding which hardware key is currently active.
  
  Solution:
  
  Check Hardware Configuration: Verify if there have been any recent changes to the hardware. If changes have been made, you may need to generate a new hardware key.
  Generate New Hardware Key:
  
  Go to the SAP system and navigate to the transaction code SLICENSE.
  Check the current hardware key and compare it with the one you have.
  If necessary, generate a new hardware key by following the appropriate steps in the SAP system.
  
  
  Contact SAP Support: If you are unable to resolve the issue on your own, it may be necessary to contact SAP support for assistance. They can help you with the licensing issues and provide guidance on how to proceed.
  License Administration Workbench (LAW): Use the LAW tool to manage your licenses effectively. Ensure that you are using the correct license key that corresponds to the current hardware key.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation regarding license management and the License Administration Workbench for detailed instructions on managing licenses and hardware keys.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message LAW_MESSAGES803 and ensure that your SAP system is properly licensed and configured.