How To Fix LAW_MESSAGES037 - Could not start background job (RC=&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 037

• Message text: Could not start background job (RC=&1)

What causes this issue?

A background job for user grouping or consolidation of measurement data
is to be started. An error occurred when doing this (error code = &1),
possibly meaning that it was not possible to generate a job or that
manual postprocessing is required.

System Response

The error code consists of two digits. The first digit specifies the
causer, the second the cause.
<ZH>1,,Exceptions of function module JOB_OPEN:</>
1,,cant_create_job (it was not possible to create a job)
2,,invalid_job_data
3,,jobname_missing
4,,Other error
<ZH>2,,Return Code of the SUBMIT statement</>
4,,Scheduling terminated by the user on the selection screen.
8,,Error during the scheduling, that is during the internal call of
JOB_SUBMIT.
<ZH>3,,Exceptions of function module JOB_CLOSE:</>,,
1,,cant_start_immediate (job could not be immediately started)
2,,invalid_startdate
3,,jobname_missing
4,,job_close_failed
5,,job_nosteps
6,,job_notex
7,,lock_failed
8,,Other error
For more information about the English-language exceptions, see the
associated function module documentation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Proceed in accordance with the function module exceptions.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LAW_MESSAGES037 - Could not start background job (RC=&1) ?

  The SAP error message LAW_MESSAGES037, which states "Could not start background job (RC=&1)," typically indicates that there was an issue when attempting to start a background job in the SAP system. The return code (RC) provided in the message can give more context about the specific issue encountered.
  Possible Causes:
  
  Job Scheduling Issues: The background job may not be scheduled correctly or may have been deleted or canceled.
  Resource Limitations: There may be insufficient resources (e.g., memory, CPU) available on the application server to start the job.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the job.
  Configuration Issues: There may be configuration problems in the job definition or in the job scheduling settings.
  System Errors: There could be underlying system errors or issues with the SAP instance that prevent the job from starting.
  
  Solutions:
  
  Check Job Definition: Review the job definition in transaction SM37 (Job Monitoring) to ensure that it is correctly configured and scheduled.
  Review Logs: Check the job logs for any additional error messages or details that can provide insight into why the job failed to start.
  Resource Availability: Monitor system resources to ensure that there are enough resources available for the job to run. You can use transaction ST02 (Tune Summary) or ST03N (Workload Analysis) to analyze performance.
  Authorization Check: Ensure that the user who scheduled the job has the necessary authorizations to execute the job. You can check this in transaction SU53 (Authorization Check).
  System Health Check: Perform a system health check to identify any underlying issues that may be affecting job scheduling. This can include checking for system logs (transaction SM21) or dumps (transaction ST22).
  Restart the Job: If the job was canceled or failed, try to restart it after addressing any identified issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM21: System Log
  ST22: Dump Analysis
  ST02: Tune Summary
  SU53: Authorization Check
  ST03N: Workload Analysis
  
  
  
  SAP Notes: Check SAP Notes related to background job processing for any known issues or patches that may address the problem.
  
  
  Documentation: Refer to the SAP Help Portal for documentation on background job management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.