How To Fix LAW_MESSAGES009 - User type(s) do not match price lists known to the LAW


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LAW_MESSAGES - License Administration Workbench

  • Message number: 009

  • Message text: User type(s) do not match price lists known to the LAW

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message LAW_MESSAGES009 - User type(s) do not match price lists known to the LAW ?

    The SAP error message LAW_MESSAGES009 indicates that there is a mismatch between the user types and the price lists that are known to the License Administration Workbench (LAW). This typically occurs in the context of SAP License Management, where different user types (like Professional, Limited, or Developer users) are associated with specific price lists for licensing purposes.

    Cause:

    1. User Type Mismatch: The user types assigned to the users in the system do not correspond to the user types defined in the price lists available in the LAW.
    2. Incorrect Configuration: The configuration of user types in the LAW may not be aligned with the actual user types in the SAP system.
    3. Missing Price Lists: The price lists that should correspond to the user types may not be properly set up or may be missing in the LAW.

    Solution:

    1. Check User Types: Verify the user types assigned to the users in your SAP system. Ensure that they match the user types defined in the LAW.
    2. Review Price Lists: Go to the LAW and check the price lists that are configured. Make sure that the user types you are using are included in the price lists.
    3. Update Configuration: If there are discrepancies, you may need to update the user types in the SAP system or adjust the price lists in the LAW to ensure they align.
    4. Consult Documentation: Refer to SAP documentation or guides related to License Administration Workbench for detailed steps on how to manage user types and price lists.
    5. Contact SAP Support: If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.

    Related Information:

    • License Administration Workbench (LAW): This is a tool used by SAP to manage and analyze software licenses. It helps organizations ensure compliance with SAP licensing agreements.
    • User Types in SAP: Different user types have different licensing requirements and costs. Understanding these types is crucial for proper license management.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on managing user types and price lists.

    By following these steps, you should be able to resolve the LAW_MESSAGES009 error and ensure that your user types and price lists are correctly aligned.

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