How To Fix LAW_MESSAGES006 - User type(s) do not match the active price lists

SAP Error Message - Details

• Message type: E = Error

• Message class: LAW_MESSAGES - License Administration Workbench

• Message number: 006

• Message text: User type(s) do not match the active price lists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LAW_MESSAGES006 - User type(s) do not match the active price lists ?

  The SAP error message LAW_MESSAGES006 indicates that there is a mismatch between the user types and the active price lists in the system. This typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where pricing and user types are defined.
  Cause:
  
  User Type Mismatch: The user type associated with the transaction or the user does not match the user types defined in the active price lists.
  Price List Configuration: The active price lists may not include the user type that is being used for the transaction.
  Changes in User Types: If there have been recent changes to user types or price lists, it may lead to inconsistencies.
  Incorrect User Assignment: The user may not be assigned to the correct user type that corresponds to the active price list.
  
  Solution:
  
  
  Check User Type Configuration:
  
  Verify the user type assigned to the user or transaction.
  Ensure that the user type is correctly configured in the system.
  
  
  
  Review Active Price Lists:
  
  Go to the price list configuration in SAP and check the active price lists.
  Ensure that the user type in question is included in the active price lists.
  
  
  
  Update Price Lists:
  
  If necessary, update the price lists to include the required user types.
  Activate the updated price lists if they are not currently active.
  
  
  
  User Assignment:
  
  Ensure that the user is assigned to the correct user type that matches the active price lists.
  If the user type needs to be changed, update the user assignment accordingly.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on user types and price list configurations.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking user types and price lists, such as SPRO for configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.