How To Fix L3165 - Error during Close Queue (SQL error)

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 165

• Message text: Error during Close Queue (SQL error)

What causes this issue?

An internal error has occurred.

How to fix this error?

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3165 - Error during Close Queue (SQL error) ?

  The SAP error message L3165, which indicates "Error during Close Queue (SQL error)," typically occurs in the context of logistics and inventory management processes, particularly when dealing with the closing of queues in the system. This error can arise due to various reasons, including database issues, configuration problems, or data inconsistencies.
  Causes:
  
  Database Issues: The error may be caused by problems with the underlying database, such as deadlocks, timeouts, or corruption.
  Configuration Problems: Incorrect configuration settings in the SAP system can lead to issues when trying to close queues.
  Data Inconsistencies: Inconsistent or corrupted data in the relevant tables can trigger SQL errors during processing.
  Locks: If another process is holding a lock on the database table that the queue is trying to access, it can lead to this error.
  Insufficient Authorizations: Lack of necessary authorizations for the user or process trying to perform the close operation.
  
  Solutions:
  
  Check Database Logs: Review the database logs for any specific SQL errors or deadlocks that may provide more context on the issue.
  Transaction Management: Ensure that there are no long-running transactions that might be causing locks on the database tables.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and correct any data inconsistencies.
  Configuration Review: Verify the configuration settings related to the queue processing and ensure they are set up correctly.
  User Authorizations: Check the authorizations of the user or process attempting to close the queue to ensure they have the necessary permissions.
  Restart the Process: Sometimes, simply restarting the process or the SAP application server can resolve transient issues.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed diagnostics and solutions based on the specific context of your system.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SM21 for system logs, ST22 for dumps, and SE11 for data dictionary) that can help in diagnosing the issue.
  System Monitoring: Use tools like SAP Solution Manager to monitor system performance and identify potential bottlenecks or issues.
  
  By following these steps, you should be able to diagnose and resolve the L3165 error in your SAP system.