How To Fix L3164 - Error during Close Queue (batch inclusion for driver did not take place)

SAP Error Message - Details

• Message type: E = Error

• Message class: L3 -

• Message number: 164

• Message text: Error during Close Queue (batch inclusion for driver did not take place)

What causes this issue?

An internal error has occurred.

How to fix this error?

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message L3164 - Error during Close Queue (batch inclusion for driver did not take place) ?

  The SAP error message L3164, which states "Error during Close Queue (batch inclusion for driver did not take place)," typically occurs in the context of the Logistics Execution (LE) module, particularly when dealing with the handling of deliveries, shipments, or transportation processes. This error indicates that there was an issue during the closing of a queue, which is often related to the processing of batch information for a delivery or shipment.
  Causes:
  
  Batch Management Issues: The error may arise if there are inconsistencies or issues with batch management, such as missing batch information or incorrect batch status.
  Queue Management Problems: If the queue that is being processed has not been properly set up or if there are issues with the queue itself, this can lead to errors during the closing process.
  Data Inconsistencies: Inconsistencies in the data related to the delivery or shipment, such as missing or incorrect entries in the database, can trigger this error.
  Configuration Issues: Incorrect configuration settings in the SAP system related to logistics execution or batch management can also lead to this error.
  
  Solutions:
  
  Check Batch Information: Verify that all batch information is correctly maintained for the items involved in the delivery or shipment. Ensure that the batches are available and have the correct status.
  Review Queue Status: Check the status of the queue that is being processed. Ensure that it is correctly set up and that there are no pending issues that need to be resolved.
  Analyze Logs: Look into the application logs (transaction SLG1) for more detailed error messages that can provide insights into what specifically went wrong during the queue closing process.
  Data Consistency Check: Perform a consistency check on the relevant data. This may involve checking for missing entries or correcting any discrepancies in the database.
  Configuration Review: Review the configuration settings related to batch management and logistics execution to ensure they are set up correctly.
  Reprocess the Queue: If the issue persists, you may need to reprocess the queue or restart the relevant transaction to see if the error resolves itself.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery), VL03N (Display Outbound Delivery), and SLG1 (Application Log) to help diagnose and resolve the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot it.
  
  By following these steps, you should be able to identify the root cause of the L3164 error and implement a solution to resolve it.