How To Fix KZ801 - Saving master records

SAP Error Message - Details

• Message type: E = Error

• Message class: KZ - Cost Object Repetitive Mfg / Process Mfg

• Message number: 801

• Message text: Saving master records

What causes this issue?

The system is updating the items you entered. As soon as the update is
finished, you can access the master data again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KZ801 - Saving master records ?

  The SAP error message KZ801 typically occurs when there is an issue while trying to save master records in the system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution. Here are some common causes, potential solutions, and related information for the KZ801 error:
  Causes:
  
  
  Data Validation Issues: The data being entered may not meet the required validation rules set in the system. This could include missing mandatory fields or incorrect data formats.
  
  
  Authorization Problems: The user may not have the necessary authorizations to create or modify the master records.
  
  
  System Configuration: There may be configuration issues in the SAP system that prevent the saving of master records.
  
  
  Database Locking: The record may be locked by another user or process, preventing the current user from saving changes.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  
  Solutions:
  
  
  Check Data Entry: Review the data being entered for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to create or modify the master records. This may involve checking user roles and authorizations in the SAP system.
  
  
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the system settings are correct.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the records you are trying to save. If a lock exists, you may need to wait for it to be released or contact the user who has locked the record.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to the KZ801 error.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Module), and SM21 (System Log) to help diagnose the issue.
  
  
  SAP Notes: Search for SAP Notes related to the KZ801 error in the SAP Support Portal. These notes may provide specific guidance or patches to resolve the issue.
  
  
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with, as they may provide insights into common issues and their resolutions.
  
  
  By following these steps, you should be able to identify the cause of the KZ801 error and implement a suitable solution. If the problem continues, it may be necessary to escalate the issue to your SAP support team for further investigation.