How To Fix KZ704 - Controlling area of higher-level product group used

SAP Error Message - Details

• Message type: E = Error

• Message class: KZ - Cost Object Repetitive Mfg / Process Mfg

• Message number: 704

• Message text: Controlling area of higher-level product group used

What causes this issue?

You did not specify a controlling area, so the system is using the
controlling area of the higher-level <DS:GLOS.CO_product_group>CO
product group</>.

System Response

All product groups in a product group hierarchy must be assigned to the
same controlling area.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KZ704 - Controlling area of higher-level product group used ?

  The SAP error message KZ704 indicates that there is an issue related to the controlling area of a higher-level product group being used in a transaction. This typically occurs in the context of controlling (CO) and product costing, where the system expects certain configurations or data to be aligned.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Inconsistent Configuration: The controlling area assigned to the higher-level product group does not match the controlling area of the cost object or the transaction being processed.
  Master Data Issues: The master data for the product group or the cost center may not be correctly set up, leading to discrepancies in the controlling area assignment.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the controlling area assignments.
  
  Solution:
  To resolve the KZ704 error, you can take the following steps:
  
  
  Check Controlling Area Assignments:
  
  Verify that the controlling area assigned to the higher-level product group matches the controlling area of the cost object or transaction you are trying to process.
  You can check this in the product group master data and the relevant cost center or internal order.
  
  
  
  Review Master Data:
  
  Ensure that the master data for the product group and any related cost objects (like cost centers, internal orders, etc.) are correctly configured and assigned to the same controlling area.
  
  
  
  Adjust Configuration:
  
  If necessary, adjust the configuration in the SAP system to ensure that all relevant entities are aligned with the correct controlling area.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing product groups and controlling areas.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like KSB1 (Cost Centers: Actual Line Items) or KOB1 (Orders: Actual Line Items) to analyze the data related to the controlling area.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  Documentation: Review the SAP Help Portal for detailed information on product costing and controlling area configurations.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the KZ704 error in your SAP system.