How To Fix KZ491 - Cannot find senders to be settled - check your entries

SAP Error Message - Details

• Message type: E = Error

• Message class: KZ - Cost Object Repetitive Mfg / Process Mfg

• Message number: 491

• Message text: Cannot find senders to be settled - check your entries

What causes this issue?

The system cannot find any senders to be settled (cost objects,
production orders, or product cost collectors).

System Response

Settlement of the cost object hierarchy is terminated.

How to fix this error?

Check your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KZ491 - Cannot find senders to be settled - check your entries ?

  The SAP error message KZ491 ("Cannot find senders to be settled - check your entries") typically occurs in the context of settlement processes in SAP, particularly when dealing with internal orders, cost centers, or projects. This error indicates that the system is unable to identify any valid sender objects that can be settled based on the criteria provided in the settlement run.
  Causes:
  
  Incorrect Sender Object: The sender object (e.g., internal order, cost center, or project) specified for settlement may not exist or may not be valid.
  Settlement Rules: There may be no valid settlement rules defined for the sender object. Settlement rules determine how costs are allocated to receiver objects.
  Period Closing: The period for which you are trying to settle may be closed, preventing any further settlements.
  Missing Data: Required data for the sender object may be missing or incorrectly configured.
  Settlement Profile: The settlement profile assigned to the sender object may not be set up correctly.
  
  Solutions:
  
  Check Sender Object: Verify that the sender object you are trying to settle exists and is active. Ensure that you are using the correct object type and number.
  Review Settlement Rules: Go to the sender object and check if there are valid settlement rules defined. If not, you will need to create or adjust the settlement rules.
  Open Period: Ensure that the period you are trying to settle is open. You can check this in the period closing settings.
  Validate Data: Check for any missing or incorrect data in the sender object. Ensure that all necessary fields are filled out correctly.
  Settlement Profile: Review the settlement profile assigned to the sender object to ensure it is configured correctly and allows for the intended settlement.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like KO88 (for order settlement) or KOB1 (for order line items) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on settlement processes and configuration.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  By following these steps, you should be able to identify the root cause of the KZ491 error and implement the necessary corrections to resolve it.