How To Fix KY390 - Please call up 'Export' again to end the screen sequence.

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 390

• Message text: Please call up 'Export' again to end the screen sequence.

What causes this issue?

You have just begun with the transfer of a screen sequence in the
report portfolio.

System Response

The screen sequence recording is running.

How to fix this error?

You establish the the end of the screen sequence when you call up the
function 'Export' again, in other words the same function with which you
established the start of the transfer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY390 - Please call up 'Export' again to end the screen sequence. ?

  The SAP error message KY390, which states "Please call up 'Export' again to end the screen sequence," typically occurs in the context of using the SAP system's reporting or exporting functionalities. This error can arise due to various reasons, often related to the way the system is handling screen sequences or data exports.
  Cause:
  
  Incomplete Export Process: The error may occur if the export process was not completed properly, possibly due to a system interruption or user action.
  Session Management: If there are multiple sessions open or if the user navigates away from the export screen, it can lead to this error.
  Technical Issues: There may be underlying technical issues, such as memory problems, system configuration issues, or bugs in the SAP version being used.
  
  Solution:
  
  Re-initiate the Export: Follow the error message's instruction to call up the 'Export' function again. This often resolves the issue by allowing the system to complete the export process.
  Check for Multiple Sessions: Ensure that you do not have multiple sessions open that might be conflicting with the export process. Close any unnecessary sessions.
  Clear Cache: Sometimes, clearing the SAP GUI cache can help resolve unexpected errors. You can do this by going to the SAP GUI options and clearing the cache.
  Log Out and Log Back In: If the problem persists, try logging out of the SAP system and logging back in. This can refresh your session and clear any temporary issues.
  Check for Updates: Ensure that your SAP system is up to date. Sometimes, bugs are fixed in newer versions or patches.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently publishes notes that provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with the transaction codes related to the export functionality you are using, as this can help in troubleshooting.
  User Permissions: Ensure that you have the necessary permissions to perform the export operation, as lack of permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to resolve the KY390 error and successfully complete your export operation in SAP.