How To Fix KY274 - Printing terminated unexpectedly

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 274

• Message text: Printing terminated unexpectedly

What causes this issue?

You chose to interrupt printing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY274 - Printing terminated unexpectedly ?

  The SAP error message KY274, which states "Printing terminated unexpectedly," typically indicates an issue with the printing process in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be set up properly in the operating system.
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  Driver Problems: The printer driver may be outdated or incompatible with the SAP system.
  Spool Request Issues: There may be problems with the spool request, such as it being deleted or not processed correctly.
  Insufficient Resources: The printer may not have enough resources (like paper or toner) to complete the print job.
  User Authorizations: The user may not have the necessary authorizations to print from the SAP system.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in SAP (transaction SPAD).
  Ensure that the correct device type is assigned to the printer.
  
  
  
  Test Printer Connectivity:
  
  Check the network connection to the printer.
  Try printing a test page from the operating system to ensure the printer is functioning.
  
  
  
  Update Printer Drivers:
  
  Ensure that the printer drivers are up to date and compatible with the SAP system.
  Reinstall the printer drivers if necessary.
  
  
  
  Review Spool Requests:
  
  Check the spool requests in SAP (transaction SP01) to see if there are any errors or if the requests are stuck.
  Delete any problematic spool requests and try printing again.
  
  
  
  Check Printer Status:
  
  Ensure that the printer is online and has sufficient resources (paper, toner, etc.).
  Restart the printer if necessary.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to print.
  Check the user roles and permissions in the SAP system.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration) and SP01 (Spool Request Management) for managing printers and spool requests.
  Logs and Traces: Review system logs and traces for any additional error messages that may provide more context about the issue.
  Documentation: Refer to SAP documentation for detailed guidance on printer setup and troubleshooting.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the KY274 error in your SAP system.